Microsoft Partner · Power Platform · Copilot
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Still running on spreadsheets? Data typed twice? Reports built by hand? Apps nobody governs?
Microsoft Power Platform partner in Sydney & Melbourne — apps, automation, reporting and AI agents that work with your ERP
We build Power Apps
We automate with Power Automate
We build Copilot agents
We report with Power BI
Microsoft Power Platform is Microsoft’s low-code platform for apps (Power Apps), automation (Power Automate), reporting (Power BI), AI agents (Copilot Studio) and portals (Power Pages). Eagle360 builds production solutions on it for Australian mid-market businesses — apps that replace spreadsheets, flows that end double data entry, and Copilot agents that read and act on Dynamics 365 Business Central — governed from day one and delivered at a fixed price.
✓ Free 60-minute workshop ✓ 3–5 use cases ranked ✓ No obligation
Power Apps, Power Automate, Power BI & Copilot Studio
Copilot agents connected to Business Central
Governance from day one: environments, DLP, ALM
Fixed price from AU$25,000 · live in 4–12 weeks
Most businesses already own Microsoft 365 ➜ yet quotes, approvals and job sheets still live in spreadsheets and email ➜ and the Copilot pilot stalled because it couldn’t see the ERP.
Microsoft Power Platform turns those processes into apps, automated flows, live reports and AI agents — inside the Microsoft 365 you already pay for, connected to Business Central and governed properly.
The result: hours back every week, fewer errors and AI that actually does work.
What is Microsoft Power Platform — and how does it work with Microsoft 365?
Microsoft Power Platform is Microsoft’s low-code platform for building business apps, automating processes, analysing data and creating AI agents. It includes Power Apps (apps for phone, tablet and desktop), Power Automate (workflow and robotic process automation), Power BI (reporting), Copilot Studio (AI agents) and Power Pages (external portals), all sharing data through Dataverse and more than 1,000 connectors. It sits on top of Microsoft 365 — Teams, Outlook, SharePoint and Excel — and connects to Dynamics 365 Business Central, SQL and almost any system with an API. Eagle360 is a Microsoft partner in Sydney and Melbourne that builds governed Power Platform solutions and Copilot agents for Australian mid-market businesses, at a fixed price from AU$25,000.
Is Power Apps included in Microsoft 365?
Partly. Many Microsoft 365 plans let you build apps and flows with standard connectors such as SharePoint, Outlook and Teams. Connecting to Business Central, SQL or Dataverse needs a Premium licence — from AU$29.90 per user per month for Power Apps.
Power Platform or Microsoft 365 Copilot?
Both, for different jobs. Microsoft 365 Copilot helps people work faster in Word, Outlook and Teams. Power Platform builds the apps, automations and agents that run your processes and connect to your ERP.
How much does a project cost?
Our fixed-price engagements start from AU$25,000, and Copilot agents typically cost AU$25,000–AU$120,000. Simple apps go live in 4–6 weeks after a one-week discovery.
One platform for apps, automation, data and AI — connected to the Microsoft 365 you already use
Power Apps
Power Automate
Power BI
Copilot Studio
Power Pages
Dataverse
AI Builder
Desktop flows (RPA)
Process mining
Microsoft 365 Copilot
Managed Environments
Microsoft Fabric
Microsoft Teams
Outlook
SharePoint
Excel
Forms
Lists
Planner
Dynamics 365 Business Central
Dynamics 365 Sales
Microsoft Entra ID
Azure
SQL Server
MCP servers
1,000+ connectors
25+ yrs
Building Microsoft business solutions
4–12 weeks
From discovery to production
AU$25k fixed
Fixed-price engagements from
1,000+ connectors
Business Central, Microsoft 365 and more
Real problems we solve
Which problem are you trying to solve?
Tap the one that sounds like your business. You’ll see today versus the result, what it costs you and exactly how we fix it with Power Platform, Copilot or Microsoft 365.
Most common
Running on spreadsheets
Operations that run on spreadsheets and paper. Quotes, approvals, job sheets.
See how we fix it →
Typing data twice
The same data typed into two or three systems. Between systems and inboxes.
See how we fix it →
AI
Copilot pilot stalled
A Copilot pilot that never got past the demo. Licences bought, little value.
See how we fix it →
Reports take days
Reporting that takes days and is out of date on arrival. Numbers from five places.
See how we fix it →
Customers keep calling
Customers and partners phoning for routine information. Order status, documents, forms.
See how we fix it →
Shadow IT everywhere
Hundreds of apps and flows nobody governs. Apps nobody governs.
See how we fix it →
Quoting is slow
Slow, inconsistent quotes. Pricing rules in people’s heads.
See how we fix it →
Onboarding is messy
Inconsistent onboarding and HR admin. Checklists, policies, training.
See how we fix it →
Microsoft 365 underused
Paying for Microsoft 365 but using a fraction of it. Teams and SharePoint chaos.
See how we fix it →
Operations that run on spreadsheets and paper
Quoting, approvals, field jobs and stock counts managed in Excel, email and clipboards.
- Copies of the same spreadsheet
- Paper job sheets retyped later
- Approvals lost in inboxes
- One Power App on phone and desktop
- Data straight into Business Central
- Approvals in Teams in one tap
Drag to compare today with the result
- ChallengeCritical processes live in spreadsheets that only one person understands, and field staff fill in paper forms that someone retypes.
- What it costs youErrors, version confusion, slow invoicing and a process that breaks when that one person is away.
- How we solve itWe turn the spreadsheet into a Power App — on phones, tablets and desktops — connected to Business Central, Dataverse or SQL, with approvals in Teams and Outlook.
- Typical toolsPower AppsDataverseBusiness CentralTeams approvals
- The outcomeOne source of truth, captured once, available everywhere — live in 4–6 weeks for a simple app.
The same data typed into two or three systems
Orders, invoices and customer details copied between email, ERP, CRM and legacy apps.
- Orders retyped from email
- CRM and ERP out of sync
- Legacy app with no API
- Power Automate moves the data
- Desktop flows drive legacy screens
- Errors flagged, not hidden
Drag to compare today with the result
- ChallengeStaff copy orders from emails, re-enter customers in two systems and export reports by hand every week.
- What it costs youHours of admin, typos that reach customers, late invoices and frustrated staff.
- How we solve itPower Automate cloud flows move data between Business Central, Dynamics 365, SharePoint, Outlook and 1,000+ other connectors. Where an old application has no API, desktop flows (RPA) work its screens like a person would.
- Typical toolsPower AutomateDesktop flows (RPA)AI BuilderBusiness Central APIs
- The outcomeData entered once and moved automatically — with alerts when something needs a person.
A Copilot pilot that never got past the demo
Microsoft 365 Copilot licences assigned — but agents that can’t see or act on your business data.
- Copilot only summarises emails
- No access to ERP data
- Users stop opening it
- Agents grounded in your data
- Actions in Business Central
- Adoption tracked and growing
Drag to compare today with the result
- ChallengeCopilot was switched on, people tried it for a week, and the business case stalled because it couldn’t answer questions about orders, stock or customers.
- What it costs youLicences that don’t pay back, sceptical leadership and a team that thinks AI is a gimmick.
- How we solve itWe pick 3–5 high-value use cases, then build Copilot Studio agents grounded in SharePoint, Dataverse and Business Central — through connectors or a custom MCP server — with adoption training and usage analytics.
- Typical toolsCopilot StudioMicrosoft 365 CopilotMCP serverDataverse
- The outcomeAgents people use every day, with measurable time saved.
Reporting that takes days and is out of date on arrival
Exports from the ERP, CRM and spreadsheets stitched together every month.
- Manual exports every week
- Different numbers in every meeting
- Dashboards nobody trusts
- Live Power BI dashboards
- One governed data model
- Reports inside apps and Teams
Drag to compare today with the result
- ChallengeManagers wait for someone to build the report, and when it arrives nobody agrees on the numbers.
- What it costs youSlow decisions, hours of analyst time and errors that reach the board pack.
- How we solve itWe build a governed Power BI semantic model over Business Central and your other systems, then embed the right report in the app, Teams channel or portal where decisions are made.
- Typical toolsPower BIMicrosoft FabricSemantic modelsEmbedded analytics
- The outcomeLive numbers everyone trusts, where they work.
Customers and partners phoning for routine information
Order status, invoices, certificates and forms requested by phone and email all day.
- Phones ringing for order status
- Documents emailed by hand
- Forms typed in from PDFs
- Self-service Power Pages portal
- Agent answers routine questions
- Hand-off to a person when needed
Drag to compare today with the result
- ChallengeYour team spends the day answering the same questions: where’s my order, can you resend the invoice, what’s the status of my claim.
- What it costs youSlower service, costly staff time and frustrated customers who can’t get answers after hours.
- How we solve itWe build a secure Power Pages portal with Microsoft Entra sign-in, connected to Business Central, plus a customer service agent on your website or Teams that answers routine questions and hands over to a person.
- Typical toolsPower PagesCopilot StudioEntra IDBusiness Central
- The outcomeRoutine questions answered 24/7 — your team handles the exceptions.
Hundreds of apps and flows nobody governs
Citizen developers built useful tools — in the default environment, with no backups, owners or rules.
- Everything in the default environment
- Flows owned by people who left
- No data loss prevention
- Dev, test and production environments
- DLP policies and managed environments
- A Centre of Excellence that scales
Drag to compare today with the result
- ChallengePower Platform spread faster than anyone planned. Critical flows run under personal accounts and nobody knows what connects to what.
- What it costs youSecurity and compliance risk, outages when someone leaves and no way to scale good ideas safely.
- How we solve itWe set up an environment strategy, data loss prevention policies, managed environments, solution-based ALM with pipelines and the Centre of Excellence toolkit — then help your makers work inside the guardrails.
- Typical toolsManaged EnvironmentsDLP policiesALM pipelinesCoE toolkit
- The outcomeInnovation keeps going — safely, visibly and with clear ownership.
Slow, inconsistent quotes
Sales staff hunt for prices, discounts and stock before they can reply.
- Quotes take hours or days
- Discounts applied inconsistently
- Stock checked by phone
- Quote drafted from a sentence
- Live BC pricing and stock
- Approval rules built in
Drag to compare today with the result
- ChallengeEvery quote needs prices, discount rules and stock from different places — so customers wait and margins slip.
- What it costs youLost deals, discounting mistakes and senior people stuck doing admin.
- How we solve itA Quote Drafting Agent in Teams or Outlook takes a plain-English request, reads live pricing and stock from Business Central and your CRM, applies your discount rules and drafts the quote for review.
- Typical toolsCopilot StudioBusiness CentralDynamics 365 SalesPower Automate
- The outcomeQuotes out in minutes, priced the same way every time.
Inconsistent onboarding and HR admin
Every new starter gets a different experience depending on who’s available.
- Checklists in email threads
- Policies hard to find
- Training booked by hand
- Automated onboarding checklist
- Agent answers policy questions
- Training scheduled automatically
Drag to compare today with the result
- ChallengeOnboarding depends on one busy person remembering every step, and new staff can’t find policies when they need them.
- What it costs youA poor first impression, compliance gaps and HR time spent on repeat questions.
- How we solve itAn HR Onboarding Agent connected to SharePoint and your HRIS runs the checklist, answers policy questions in Teams, books training and reminds managers — with Power Automate handling the hand-offs.
- Typical toolsCopilot StudioSharePointPower AutomateTeams
- The outcomeA consistent, friendly start for every new hire — and less HR admin.
Paying for Microsoft 365 but using a fraction of it
Teams, SharePoint, Forms, Planner and Lists — licensed but not working together.
- Files scattered across drives
- Teams sprawl with no structure
- Paper forms and manual lists
- A structured SharePoint and Teams
- Forms, Lists and approvals automated
- Copilot ready, with clean permissions
Drag to compare today with the result
- ChallengeYour Microsoft 365 licences include powerful tools, but files, teams and processes grew without a plan.
- What it costs youWasted licence value, information people can’t find and permissions that block a safe Copilot rollout.
- How we solve itWe design your SharePoint and Teams structure, tidy permissions, automate everyday processes with Forms, Lists and Power Automate, and prepare your tenant for Microsoft 365 Copilot.
- Typical toolsMicrosoft 365SharePointTeamsPower Automate
- The outcomeA Microsoft 365 that works as one system — and is ready for Copilot.
Ask anything
Ask your Power Platform question — get a straight answer
Type it the way you’d say it. Our assistant answers from 46 real answers written by our consultants — or browse them all on the right.
All 46 answers
Browse by topic, or send any question to the assistant.
What is Microsoft Power Platform?
Microsoft’s low-code platform for building business apps (Power Apps), automating processes (Power Automate), reporting (Power BI), building AI agents (Copilot Studio) and external portals (Power Pages) — all sharing data through Dataverse and 1,000+ connectors.
Power Apps · Power Automate · Power BI · Copilot Studio
Power Apps or Power Automate — which do I need?
Power Apps is for screens people use — forms, lists, mobile apps. Power Automate is for work that happens without a screen — moving data, approvals, notifications. Most solutions use both: the app captures the data and a flow does the rest.
Power Apps · Power Automate
Replace an Excel spreadsheet with an app
We turn the spreadsheet into a Power App with proper data storage in Dataverse or SQL, validation, roles and approvals — usable on phone, tablet and desktop, with Excel still available for analysis.
Power Apps · Dataverse · SharePoint Lists
Build a mobile app for field staff
Canvas apps run on iOS and Android with camera, barcode scanning, GPS, signatures and offline use, so technicians and drivers capture jobs once — straight into Business Central.
Power Apps mobile · offline · Business Central
Connect Power Apps to Business Central
Power Apps uses the Business Central connector and APIs to read and write customers, items, orders and journals, respecting each user’s Business Central permissions.
Business Central connector · APIs · Dataverse
Warehouse, stock-count and delivery apps
Simple, barcode-driven apps for stocktakes, goods receipt and proof of delivery — designed for gloves, sunlight and fast scanning.
Power Apps · barcode scanner · Business Central
Canvas, model-driven or code apps?
Canvas apps give pixel control for task-focused apps; model-driven apps suit data-heavy processes on Dataverse; code apps let developers use full web frameworks while keeping Power Platform governance. We choose per use case.
Canvas · model-driven · code apps
How long does it take to build a Power App?
A simple app typically takes 4–6 weeks, a complex app 10–12 weeks and a multi-app suite 16–24 weeks, after a one-week discovery.
Discovery · fixed-price delivery
What can Power Automate do?
Cloud flows automate approvals, notifications, document generation and data movement between 1,000+ services; desktop flows automate legacy Windows and web apps; process mining shows where time is lost.
Cloud flows · desktop flows · process mining
Automate a legacy app with no API (RPA)
Power Automate desktop flows drive the screens of older applications like a person would — attended alongside a user, or unattended on a Process bot — so the legacy system no longer needs retyping.
Desktop flows · Process plan · Hosted Process
Approval workflows in Teams and Outlook
Purchase, expense, leave and document approvals routed by amount, department or rule, approved in one tap from Teams or Outlook, with reminders and an audit trail.
Approvals · Teams · Outlook
Read invoices and documents automatically
AI Builder document processing extracts fields from invoices, delivery notes and forms, then Power Automate validates them and creates records in Business Central.
AI Builder · Power Automate · Business Central
Turn emailed orders into ERP orders
Flows watch a shared mailbox, read the order (AI Builder or an agent), match customer and items, and create a draft sales order for review.
Power Automate · AI Builder · Business Central
Generate Word and PDF documents automatically
Quotes, contracts, certificates and letters built from templates with live data, saved to SharePoint and emailed — no copy and paste.
Power Automate · Word templates · SharePoint
Find bottlenecks with process mining
Process mining analyses event logs from your systems to show how a process really runs, where it waits and what to automate first.
Power Automate process mining
Sync data between ERP, CRM and other apps
Scheduled and event-driven flows keep Business Central, Dynamics 365 Sales, SharePoint and third-party systems in sync, with retries and error alerts.
Power Automate · connectors · Azure
What is Copilot Studio?
Microsoft’s tool for building AI agents that answer questions from your data and take actions — in Teams, Microsoft 365 Copilot, your website or other channels — with Microsoft 365 security and permissions.
Copilot Studio · agents · Teams
Copilot Studio vs ChatGPT — what’s the difference?
Copilot Studio agents use your business data, respect each user’s permissions, can take actions in your systems and run inside Microsoft 365. A general chatbot only knows what you paste into it.
Copilot Studio · Microsoft 365
What is Microsoft 365 Copilot?
An AI assistant inside Word, Excel, PowerPoint, Outlook and Teams that works with your emails, files and meetings — plus prebuilt agents such as Researcher and Analyst. Copilot Chat is free with eligible Microsoft 365 plans.
Microsoft 365 Copilot · Copilot Chat
What is an MCP server — and do we need one?
MCP (Model Context Protocol) is an open standard that lets AI agents discover and use tools. A Business Central MCP server lets agents read and act on orders, customers and stock safely. It pays off when you plan several agents.
MCP · Business Central · Copilot Studio
Can agents take actions in our ERP safely?
Yes. Agents act under the signed-in user’s Microsoft Entra ID identity and Business Central permissions, every action is logged, and high-risk actions require a human approval step.
Entra ID · approvals · audit log
Build a Quote Drafting Agent
Sales staff describe what the customer wants; the agent reads live prices, discounts and stock from Business Central and CRM, and drafts the quote for review.
Copilot Studio · Business Central · CRM
A finance agent for collections
The agent lists aged debtors, drafts follow-up emails in Outlook, flags general ledger variances and answers finance questions from live Business Central data.
Copilot Studio · Business Central · Outlook
Customer service agent on your website or Teams
Answers order-status and product questions from live data, captures cases and hands over to a person with the full conversation.
Copilot Studio · Power Pages · Dynamics 365
HR onboarding and policy agent
Runs new-starter checklists, answers policy questions from SharePoint and schedules training — with Power Automate handling the hand-offs.
Copilot Studio · SharePoint · HRIS
Roll out Microsoft 365 Copilot successfully
We check data readiness and permissions, pick high-value use cases, train users by role and track adoption with Copilot analytics — so licences pay back.
Copilot readiness · adoption · analytics
Power BI dashboards from Business Central
Governed semantic models over Business Central and your other data, with dashboards for finance, sales and operations, refreshed automatically and secured by role.
Power BI · semantic models · Business Central
Embed reports in apps, Teams and portals
Power BI reports embedded where decisions happen — inside a Power App, Teams channel or customer portal.
Power BI Embedded · Power Apps · Power Pages
What is Dataverse?
The secure, scalable database behind Power Platform and Dynamics 365 — with tables, relationships, business rules, role-based security and auditing.
Dataverse · security roles
SharePoint Lists, Dataverse or SQL?
SharePoint Lists suit small, simple apps; Dataverse suits business-critical apps that need security, relationships and scale; SQL suits existing databases. We recommend per app and plan licences to match.
SharePoint · Dataverse · SQL Server
Microsoft Fabric for larger data needs
When reporting outgrows a single source, Microsoft Fabric brings data engineering, warehousing and Power BI into one platform.
Microsoft Fabric · OneLake
Is Power Apps included in Microsoft 365?
Many Microsoft 365 plans include Power Apps and Power Automate with standard connectors such as SharePoint, Outlook and Teams. Premium connectors (including Business Central, SQL and Dataverse) need Power Apps or Power Automate Premium.
Microsoft 365 · standard vs premium connectors
Build apps inside Microsoft Teams
Power Apps and agents can run as tabs in Teams, so staff use them where they already work — with Teams approvals and notifications.
Teams · Power Apps · Copilot Studio
Organise SharePoint and Teams
We design sites, libraries, metadata and permissions so information is easy to find — and safe for Copilot to search.
SharePoint · Teams · permissions
Automate Microsoft Forms, Lists and Planner
Turn forms and lists into real processes: submissions create tasks, trigger approvals and update your ERP automatically.
Forms · Lists · Planner · Power Automate
Build a customer or supplier portal
Power Pages gives external users secure sign-in to see orders, invoices and documents, submit forms and chat with an agent — connected to Business Central.
Power Pages · Entra ID · Business Central
Connect to any system with an API
Over 1,000 prebuilt connectors, plus custom connectors and Azure Functions for anything else.
Custom connectors · Azure Functions
How much does Power Platform cost in Australia?
Microsoft’s Australian list prices (ex GST, paid yearly, checked October 2026): Power Apps Premium AU$29.90, Power Automate Premium AU$22.40 and Power BI Pro AU$21.00 per user per month. Microsoft has announced a Power Apps Premium increase from 1 January 2027.
Licence planning · estimator below
How much do Copilot Studio agents cost?
Copilot Studio capacity is AU$299.30 per month for 25,000 Copilot Credits, or pay-as-you-go through Azure. Agents used internally by Microsoft 365 Copilot users are included in their licence. Building an agent typically costs AU$25,000–AU$120,000.
Copilot Credits · pay-as-you-go
How much does Microsoft 365 Copilot cost?
Microsoft lists Microsoft 365 Copilot at AU$44.90 per user per month (annual). Microsoft 365 Copilot Business for up to 300 users lists at AU$31.40, with a promotional AU$26.91 until 31 December 2026.
Microsoft 365 Copilot · Copilot Business
Power Platform governance and Centre of Excellence
Environment strategy, DLP policies, managed environments, solution-based ALM with pipelines and the CoE toolkit — set up from the first project.
Managed Environments · DLP · CoE
ALM: dev, test and production done properly
Every solution is built in solutions, moved through dev, test and production by automated pipelines, and version-controlled.
Solutions · pipelines · source control
Is Power Platform secure?
Yes, when governed: Entra ID sign-in, Dataverse security roles, DLP policies that block risky connector combinations, auditing and Australian data residency options.
Entra ID · DLP · auditing
Support and citizen-developer enablement
Managed services for your apps, flows and agents, plus training and guardrails so your own makers can build safely.
Managed services · training · CoE
What does a Power Platform project cost?
Our fixed-price engagements start from AU$25,000. Copilot agents typically range from AU$25,000 to AU$120,000 depending on data sources and actions.
Fixed price · discovery
What does a Power Platform consultant do?
Designs, builds, integrates and governs apps, flows, reports and agents — and makes sure they keep working as your business and Microsoft’s platform change.
Design · build · integrate · govern
Power Platform & Microsoft 365 services
See how the whole platform fits together
Every part we design, build and support — from the apps your people use to the systems that run your business. Pick any part to see what it does and what it connects to.
Tip: hover or tap any part — the lines show what it connects to.
Microsoft Teams
Apps, approvals and agents inside the chat your team already lives in.
Solves: Switching between ten different tools- Power Apps as Teams tabs
- Approvals in one tap
- Copilot agents in chat
LicenceIncluded with Microsoft 365
Talk to a consultant →Outlook & email
Turn emails into orders, approvals and tasks automatically.
Solves: Orders and invoices retyped from email- Email-to-order flows
- Invoice capture
- Drafted replies
LicenceIncluded with Microsoft 365
Talk to a consultant →Website & portals
Self-service for customers, suppliers and partners.
Solves: Phones ringing for routine questions- Order status
- Document downloads
- Customer service agent
LicencePower Pages capacity
Talk to a consultant →Phones & tablets
Field, warehouse and delivery apps that work offline.
Solves: Paper job sheets and clipboards- Inspections and job sheets
- Barcode scanning
- Proof of delivery
LicencePower Apps Premium for premium data
Talk to a consultant →Power Apps
Canvas, model-driven and code apps for phone, tablet and desktop.
Solves: Spreadsheets, paper forms and clipboards- Quoting and approvals
- Field service and inspections
- Warehouse and stock counts
LicenceAU$29.90 per user / month (Premium)
Talk to a consultant →Power Automate
Cloud flows, desktop flows (RPA) and process mining.
Solves: Data typed twice and approvals lost in email- Approvals and notifications
- Legacy apps with no API
- System-to-system sync
LicenceAU$22.40 per user / month (Premium)
Talk to a consultant →Copilot Studio
AI agents that answer from your data and take actions with your permissions.
Solves: A Copilot pilot that never paid back- Quote, finance and procurement agents
- Customer service agent
- HR onboarding agent
LicenceAU$299.30 per 25,000 credits, or included for Microsoft 365 Copilot users
Talk to a consultant →Power BI
Governed semantic models and dashboards, embedded where decisions happen.
Solves: Reports built by hand every week- Finance and sales dashboards
- Operations KPIs
- Embedded in apps and portals
LicenceAU$21.00 per user / month (Pro)
Talk to a consultant →Power Pages
Secure external portals with Microsoft Entra sign-in.
Solves: Customers and partners phoning for information- Customer and supplier portals
- Forms and claims
- Document libraries
LicenceCapacity-based licensing
Talk to a consultant →AI Builder
Document processing, prediction and classification inside apps and flows.
Solves: Invoices and forms keyed in by hand- Invoice and delivery-note capture
- Form extraction
- Email classification
LicenceConsumes AI capacity (credits)
Talk to a consultant →Dataverse
The secure database behind Power Platform and Dynamics 365.
Solves: Business-critical data in spreadsheets and lists- Security roles and auditing
- Relationships and business rules
- Shared by apps, flows and agents
LicenceIncluded capacity with Premium licences
Talk to a consultant →Business Central
Your ERP — connected through APIs, the Business Central connector and MCP.
Solves: Apps and agents that can’t touch the ERP- Orders, customers and stock
- Purchase and sales documents
- Journals and postings
LicenceYour Business Central licences
Talk to a consultant →Dynamics 365 Sales / CRM
Accounts, opportunities and quotes connected to the rest of the platform.
Solves: Sales and ERP data out of sync- Quote drafting
- Pipeline reporting
- Account sync with ERP
LicenceYour CRM licences
Talk to a consultant →SQL & legacy apps
Existing databases and older applications brought into the flow.
Solves: Legacy systems nobody wants to retype into- SQL Server data in apps
- Desktop flows on legacy screens
- Migration when you’re ready
LicenceOn-premises data gateway where needed
Talk to a consultant →MCP server
Our custom Business Central MCP server lets agents discover and use ERP tools safely.
Solves: Agents limited to summaries- Create and update orders
- Check stock and pricing
- Audit every action
LicenceBuilt and supported by Eagle360
Talk to a consultant →1,000+ connectors
Prebuilt connectors for Microsoft and third-party services, plus custom connectors.
Solves: Systems that don’t talk to each other- Xero, Shopify, ServiceNow and more
- Custom connectors for any API
- Azure Functions for the rest
LicenceStandard or premium, depending on the connector
Talk to a consultant →Governance & security
Microsoft Entra ID, data loss prevention, managed environments, ALM pipelines and the Centre of Excellence — under everything we build.
Solves: Shadow IT and flows owned by people who left- Dev, test and production environments
- DLP policies and managed environments
- Deployment pipelines and CoE toolkit
LicencePart of every Eagle360 engagement
Review my governance →Power Platform in action
Five tools. One platform. Watch them work.
Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio each solve a different business problem — and they all share the same data, security and Business Central connection. Pick a tool to see a typical solution we build.
🧩 Power Apps
Replaces: Paper job sheets, spreadsheets and clipboards
Canvas apps for field and warehouse teams, model-driven apps for back-office processes, and apps inside Microsoft Teams. They work offline and post straight to Business Central.
Licence: Included with Microsoft 365 for standard connectors · Power Apps Premium AU$29.90 per user / month for Business Central, SQL or Dataverse
Canvas appsModel-driven appsOfflineBarcode & GPSTeams tabs
Supplier invoice approval · cloud flow Run succeeded
⚡ Power Automate
Replaces: Data typed twice and approvals lost in email
Cloud flows move data between systems and run approvals in Teams and Outlook. Desktop flows (RPA) drive legacy screens that have no API, and process mining shows where time is lost.
Licence: Included with Microsoft 365 for standard connectors · Power Automate Premium AU$22.40 per user / month
Cloud flowsApprovalsDesktop flows (RPA)AI BuilderProcess mining
Refreshed automatically from Business Central · try the region filter · sample data
📊 Power BI
Replaces: Reports rebuilt by hand in Excel every week
Governed semantic models over Business Central, CRM and SQL, with dashboards in Teams, in your apps and on your phone — one version of the numbers for everyone.
Licence: Power BI Pro AU$21.00 per user / month
Semantic modelsDashboardsRow-level securityEmbedded in apps
Your recent orders
🖥️ Power Pages
Replaces: Customers and suppliers phoning for routine information
Secure external websites with Microsoft Entra sign-in: order status, invoices and documents, forms and claims — reading live data from Dataverse and Business Central.
Licence: Capacity-based licensing for authenticated and anonymous users
Customer portalsSupplier portalsForms & claimsEntra sign-in
Quote 50 safety helmets and 20 hi-vis vests for Coastal Builders, delivery next Tuesday.
Checking live prices, stock and Coastal Builders’ discount tier in Business Central…
Who is more than 60 days overdue? Draft reminders for them.
7 customers are over 60 days — $48,230 in total. The biggest three:
Run the stockout check for this week.
3 items will run out before the next delivery. I’ve drafted purchase orders with your preferred suppliers:
✨ Copilot Studio
Replaces: A Copilot pilot that never paid back
Agents in Teams, Outlook and on your website that answer from your data and take real actions with the user’s permissions. Anything important waits for a person to approve.
Licence: AU$299.30 per 25,000 credits, or included for Microsoft 365 Copilot users (AU$44.90 per user / month)
Copilot StudioMicrosoft 365 CopilotMCP serverApprovals
Illustrations with sample data. We agree measurable targets with you in discovery.
Not sure which tool fits?
Power Apps, Power Automate or Copilot? We’ll tell you straight
Most solutions combine two or three tools — and sometimes the answer is a feature you already own in Microsoft 365. A senior consultant will recommend the simplest mix for your goals and licences.
Business Central MCP server
Agents that don’t just answer — they act in Business Central
MCP (Model Context Protocol) is an open standard, introduced by Anthropic in late 2024, that lets AI agents discover and use tools. Our custom Business Central MCP server exposes sales orders, customers, items, journals and postings, so your agents can read, write and orchestrate ERP work safely.
- You ask in Teams: “Create an order for Coastal Builders — 50 helmets, deliver Tuesday.”
- The agent finds the customer and the item in Business Central.
- It checks stock and the delivery date.
- It drafts the sales order — as you, with your permissions.
- It replies with a summary and a link to open the order.
- Anything risky — posting, approving, large values — waits for a person.
Runs as the user (Entra ID)Business Central permissionsApproval for high-risk actionsFull audit log
Illustrative sequence · sample data
Power Platform & Copilot pricing in Australia
What will it actually cost?
Most businesses already own part of the platform through Microsoft 365. Tell us what you want to build and the planner prints your Microsoft licence bill — then adjust the numbers on the receipt.
1What do you want to build? (pick any)
2Will it connect to Business Central, SQL or Dataverse?
Apps and flows that only use standard connectors (SharePoint, Outlook, Teams) are included in most Microsoft 365 plans. Premium connectors need premium licences.
Eagle360 · Sydney · Melbourne
3Implementation: fixed price from AU$25,000 — what changes it?
Microsoft Australia list prices, ex GST, paid yearly, checked October 2026. Microsoft has announced a Power Apps Premium price increase for terms from 1 January 2027. Copilot Chat is free with eligible Microsoft 365 plans; Microsoft 365 Copilot Business (up to 300 users) lists at AU$31.40, with a promotional AU$26.91 until 31 December 2026. We confirm current pricing in every proposal.
Honest comparison
DIY, freelancers, large integrators or Eagle360 — who should build it?
Citizen developers are great for simple apps — and we’ll help them. When a solution touches your ERP, customer data or AI agents, here’s how the options typically compare.
Not sure where to start?
Get a free Power Platform quick-win review
Tell us which spreadsheets, paper forms and manual reports slow your team down, and which Microsoft licences you already own. We’ll show you the 3–5 apps, flows or agents most likely to pay back.
Who we help
How many hours could your team get back?
Every department loses time to retyping, chasing and copying data between systems. Pick a team, adjust the numbers to match your business and see what automating it could be worth.
The manual task
Example starting values — change them to match your team.
Pays back a AU$25,000 fixed-price project in
🛠️ Field service & operations
Technicians · drivers · site teams
Mobile apps for jobs, inspections, photos and signatures — captured once and posted straight to Business Central, even offline.
🚚 Warehouse & distribution
Receiving · picking · delivery
Stocktake, receiving and proof-of-delivery apps, with stockout alerts and a procurement agent that drafts purchase orders.
💰 Finance & administration
AR · AP · reporting
Invoice capture, approvals and a finance agent for collections and GL variance — with reporting that refreshes itself.
🤝 Sales & customer service
Quotes · portals · enquiries
A quote drafting agent, a customer portal and a service agent that answers routine questions 24/7 and hands over to a person.
Indicative estimate only, based on 48 working weeks and excluding Microsoft licences. We calculate a real business case with you in discovery.
Our method
From idea to production in 4–12 weeks — governed from day one
A single app or a portfolio of agents, you see the use cases, the architecture and the fixed price before we build.
01
Assess
A discovery workshop to understand the process, check feasibility, analyse integrations and record your governance baseline.
You get
A prioritised use-case list and a clear scope.
02
Recommend
Architecture, environment strategy, ALM plan and DLP policies — plus licences you actually need.
You get
A fixed-price proposal.
03
Implement
Solution-based development in separate environments, automated deployment and structured user acceptance testing.
You get
A working solution in production in 4–12 weeks.
04
Optimise
Monitoring, citizen-developer enablement, Centre of Excellence tooling and ongoing enhancement.
You get
A platform that keeps improving — safely.
Governance & security
How governed is your Power Platform?
Power Platform makes it easy to build — which is exactly why it needs guardrails. Switch on what you already have in place to see your maturity score and the fixes we would start with.
A quick self-assessment, not an audit. Every Eagle360 engagement includes these guardrails.
Hundreds of apps and flows already?
Get a Power Platform governance health check
We inventory your environments, apps, flows and connectors, find the risks and give you a prioritised plan to bring everything under control — without stopping the business.
Why Eagle360
Power Platform built by people who know your ERP
Most Power Platform partners stop at the app. We connect it to Dynamics 365 Business Central, govern it properly and support it from Sydney and Melbourne — at a fixed price.
Business Central at the core
We connect apps, flows and agents properly to Dynamics 365 Business Central — including custom MCP servers.
For you: solutions that work with your ERP, not around it.
Governance in every engagement
Environments, DLP, ALM pipelines and CoE tooling are part of the project, not an optional extra.
For you: no shadow IT clean-up later.
Fixed price from AU$25,000
A clear scope and price after discovery, instead of open-ended time and materials.
For you: a budget that stays the budget.
Production in 4–12 weeks
Senior consultants in Sydney and Melbourne who build, deploy and support what they design.
For you: value in weeks, not quarters.
The platform
One connected platform — not another silo
Power Platform sits between the Microsoft 365 your people use every day and the ERP that runs your business. We design all of it to work together. Hover over a part to see where it fits.
- Power Apps & Power Pages — mobile apps, business apps and external portals.
- Power Automate — cloud flows, desktop flows (RPA), AI Builder and process mining.
- Copilot Studio & Microsoft 365 Copilot — AI agents grounded in your data.
- Power BI & Microsoft Fabric — governed reporting and analytics.
- Dynamics 365 Business Central — your ERP, connected through APIs and MCP servers.
- Microsoft 365, Teams, SharePoint & Entra ID — where people work, sign in and collaborate.
Trusted by Australian leaders
Results delivered across diverse industries
T
The Iconic
Fashion e-commerce
Eagle360’s implementation of Microsoft Dynamics 365 and Tasklet Factory optimised warehouse efficiency, vendor satisfaction, and employee productivity, positioning us as a leader in Australian online retail.
Challenge
High-volume online orders and warehouse throughput
Solution
Dynamics 365 + Tasklet Factory mobile warehouse
Outcome
Optimised warehouse efficiency, vendor satisfaction and productivity
M
Mitsubishi Heavy Industries Air-Conditioners Australia
HVAC distribution
Since 2016, Eagle360 has partnered with us to enhance business workflow and customer engagement — delivering engineering excellence through modern, integrated business systems.
Challenge
Growing workflows and customer engagement needs
Solution
Integrated Microsoft business systems, partnered since 2016
Outcome
Enhanced business workflow and customer engagement
B
Boardroom Limited
Corporate services
Eagle360 successfully upgraded us from NAV 2015 to Dynamics 365 Business Central, transforming our financial processes with cloud-based, scalable ERP and AI-driven features.
Challenge
Ageing Dynamics NAV 2015 system
Solution
Upgrade to cloud Dynamics 365 Business Central
Outcome
Transformed financial processes with scalable, AI-ready ERP
Got a process to automate? Let’s find the quickest win.
In a free 60-minute workshop we identify 3–5 use cases, rank them by value and effort, and propose a fixed-price pilot that typically runs 4–8 weeks.
What is Microsoft Power Platform?
Microsoft Power Platform is Microsoft’s low-code platform for business solutions. It includes Power Apps for apps, Power Automate for workflow and robotic process automation, Power BI for reporting, Copilot Studio for AI agents and Power Pages for external portals. They share data through Dataverse and more than 1,000 connectors, and work with Microsoft 365, Dynamics 365 and Azure.
What is the difference between Power Platform and Microsoft 365?
Microsoft 365 is the productivity suite — Outlook, Teams, Word, Excel, SharePoint — where people communicate and create documents. Power Platform builds custom apps, automations, reports and agents on top of Microsoft 365 and your other systems, so your own business processes run in the same environment.
Is Power Apps included in Microsoft 365?
Many Microsoft 365 plans include rights to use Power Apps and Power Automate with standard connectors such as SharePoint, Outlook and Teams. Premium connectors — including Business Central, SQL Server and Dataverse — require Power Apps Premium or Power Automate Premium licences.
What is the difference between Power Apps and Power Automate?
Power Apps provides the screens people use — forms, lists and mobile apps. Power Automate does work in the background — approvals, notifications, document generation and moving data between systems, including desktop flows (RPA) for legacy applications. Most solutions combine both.
What does a Power Platform consultant do?
A Power Platform consultant designs, builds, integrates and governs apps, flows, reports and agents. At Eagle360 that also means connecting them properly to Dynamics 365 Business Central and setting up environments, security and deployment from the first project.
Can Power Apps connect to Dynamics 365 Business Central?
Yes. Power Apps and Power Automate connect to Business Central through its connector and APIs to read and write customers, items, sales orders and journals, using each user’s Business Central permissions. We also build custom connectors where the standard one is not enough.
How long does it take to build a Power App?
After a one-week discovery, a simple app typically takes 4–6 weeks, a complex app 10–12 weeks and a multi-app suite 16–24 weeks. We agree the scope and fixed price before development starts.
Can Power Platform automate a legacy system that has no API?
Yes. Power Automate desktop flows (robotic process automation) operate the screens of older Windows and web applications like a person would. They can run attended alongside a user or unattended on a Process licence.
Should we use SharePoint Lists, Dataverse or SQL for our app?
SharePoint Lists suit small, simple apps. Dataverse suits business-critical apps that need security roles, relationships, auditing and scale. SQL Server suits existing databases. We recommend the data store per app and plan licences to match.
Can Power Apps work offline on mobile devices?
Yes. Canvas apps run on iOS and Android and can be designed to work offline, then sync when the device reconnects — useful for field technicians, drivers and warehouses.
What is Copilot Studio?
Copilot Studio is Microsoft’s tool for building AI agents. Agents answer questions from your business data, take actions in your systems and run in Teams, Microsoft 365 Copilot, your website and other channels, using Microsoft 365 security and permissions.
How is Copilot Studio different from ChatGPT?
Copilot Studio agents use your business data, respect each user’s permissions, can take actions such as drafting orders or sending emails, and run inside Microsoft 365. A general chatbot only knows what you paste into it and cannot act in your systems.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI assistant in Word, Excel, PowerPoint, Outlook and Teams that works with your emails, files, chats and meetings, plus prebuilt agents such as Researcher and Analyst. Copilot Chat, a web-grounded assistant, is included at no extra cost with eligible Microsoft 365 plans.
What is an MCP server, and do we need one for Business Central?
MCP (Model Context Protocol) is an open standard, introduced by Anthropic in late 2024, that lets AI agents discover and use tools at runtime. A Business Central MCP server exposes sales orders, customers, items, journals and postings to your agents. It pays off when you plan several agents that need to work with the ERP.
Can Copilot agents take actions in our ERP safely?
Yes. Agents run under the signed-in user’s Microsoft Entra ID identity and Business Central permissions, every action is recorded in an audit log, and high-risk actions such as posting or approving require a human approval step.
How do we get value from Microsoft 365 Copilot licences?
Start with data readiness — clean permissions in SharePoint and Teams — then pick 3–5 high-value use cases, train people by role, add agents grounded in your business data and track adoption with Copilot analytics.
How much does Power Platform cost in Australia?
Microsoft’s Australian list prices, excluding GST and paid yearly (checked October 2026), are AU$29.90 per user per month for Power Apps Premium, AU$22.40 for Power Automate Premium, AU$224.50 per bot per month for the Power Automate Process plan and AU$21.00 for Power BI Pro. Microsoft has announced a Power Apps Premium price increase for terms starting on or after 1 January 2027.
How much does Microsoft 365 Copilot cost in Australia?
Microsoft lists Microsoft 365 Copilot at AU$44.90 per user per month on an annual plan, excluding GST. Microsoft 365 Copilot Business, for organisations with up to 300 users, lists at AU$31.40 per user per month, with a promotional AU$26.91 until 31 December 2026 for eligible customers.
How much do Copilot Studio agents cost?
Copilot Studio capacity costs AU$299.30 per month for a pack of 25,000 Copilot Credits, or you can pay as you go through Azure. Internal agents used by Microsoft 365 Copilot licensed users are included in their licence. Building an agent with Eagle360 typically costs AU$25,000–AU$120,000, depending on data sources and actions.
What does a Power Platform project with Eagle360 cost?
Our fixed-price engagements start from AU$25,000, with most projects reaching production in 4–12 weeks. Microsoft licences are additional, and we help you choose the right mix so you don’t pay for premium licences you don’t need.
Are there hidden costs?
Costs people forget include premium licences for users of apps that use premium connectors, Dataverse storage beyond the included capacity, Copilot Credits for external agents and ongoing support. Our proposals list all of these up front.
Is Power Platform secure?
Yes, when it is governed. Users sign in with Microsoft Entra ID, Dataverse security roles control access to data, data loss prevention policies block risky connector combinations, activity is audited and environments can be kept in Australia.
What is Power Platform governance?
Governance is the set of rules that lets people build safely: an environment strategy for development, test and production; data loss prevention policies; managed environments; solution-based application lifecycle management with deployment pipelines; and the Centre of Excellence toolkit to see who built what.
What is a Centre of Excellence (CoE)?
A Centre of Excellence is the team, standards and Microsoft CoE toolkit that monitor your Power Platform, support citizen developers, and turn good ideas into supported solutions. We set it up and train your people to run it.
We already have hundreds of apps and flows. Can you help?
Yes. We inventory what exists, find critical flows running under personal accounts, move important solutions into managed environments with proper owners, apply DLP policies and retire what nobody uses — without stopping the business.
Why choose Eagle360 over a freelancer or a large integrator?
You get Business Central expertise at the core, governance in every engagement, fixed prices from AU$25,000 rather than open-ended time and materials, production in 4–12 weeks and senior consultants in Sydney and Melbourne.
Do you work with our own citizen developers?
Yes. We set up guardrails, templates and training so your makers can build safely, and we take on the complex integrations, agents and governance work.
Do you provide ongoing support?
Yes. Managed services cover monitoring, fixes, enhancements, Microsoft update readiness, licence optimisation and training for Australian and New Zealand customers.
How do we get started?
Book a free 60-minute discovery workshop. We identify 3–5 use cases, rank them by value and effort, and propose a fixed-price pilot that typically runs 4–8 weeks.
No questions match your search. Ask us directly →
Talk to a Power Platform expert
Apps, automation, reporting or AI agents — let’s build your first win
Book a free 60-minute discovery workshop with a senior consultant in Sydney or Melbourne. We’ll find the 3–5 use cases most likely to pay back and propose a fixed-price pilot.
- Senior consultant
- Business Central expertise
- Fixed price from AU$25,000
Local time in each office