Microsoft Partner · Dynamics since Navision · Sydney & Melbourne
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Outgrown Xero or MYOB? Still on an old Navision version? An ERP project that went wrong?
Microsoft Dynamics 365 Business Central partner in Sydney & Melbourne — from the people who’ve done Dynamics since Navision
We implement Business Central
We upgrade Navision & NAV
We rescue troubled ERP projects
We connect Shopify, EDI & WMS
Business Central is Microsoft’s cloud ERP for growing businesses — and the successor to Dynamics NAV, originally known as Navision. Eagle360 has worked with Navision and Dynamics since 1999. We implement Business Central at a fixed price, upgrade NAV 2009–2018 to the cloud, connect it to Shopify, EDI, warehouse and CRM systems, and support it with senior consultants in Sydney and Melbourne.
✓ Free 45-minute discovery call ✓ Talk to a senior consultant ✓ No obligation
Fixed-price implementation, agreed after discovery
Standard mid-market go-live in 12–20 weeks
Navision and NAV upgrades to Business Central online
Senior consultants averaging 12+ years in Dynamics
Most growing businesses hit the same wall ➜ the accounting package can’t handle stock, jobs or several companies ➜ the old Navision system is out of support, and month-end runs on spreadsheets.
Business Central brings finance, sales, purchasing, inventory, warehousing, projects and manufacturing into one Microsoft cloud system that works inside Outlook, Excel and Teams — with Copilot built in.
The result: one version of the truth, a faster month-end and an ERP you won’t outgrow.
What is Microsoft Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is Microsoft’s all-in-one ERP (enterprise resource planning) system for small and mid-sized businesses. It replaces separate accounting, inventory and spreadsheet tools with one system for finance, sales, purchasing, inventory, warehousing, projects, service and manufacturing. Business Central is the direct successor to Microsoft Dynamics NAV — originally called Navision — so NAV customers can upgrade instead of starting again. It runs in Microsoft’s cloud (or on your own servers), includes an Australian version for GST and BAS reporting, works inside Outlook, Excel and Teams, and has Copilot and AI agents built in. Eagle360 is a Microsoft partner that has implemented, upgraded and supported Navision, NAV and Business Central since 2011, with teams in Sydney and Melbourne.
Is Navision the same as Business Central?
Yes — it’s the same product family. Microsoft bought Navision in 2002 and renamed it Dynamics NAV, and in 2018 NAV became Dynamics 365 Business Central. Your data and much of your process knowledge can come with you.
How much does Business Central cost?
Microsoft’s Australian list prices start at AU$119.70 per user per month for Essentials and AU$164.60 for Premium (ex GST, paid yearly). Implementation is quoted at a fixed price after a short discovery. See the estimator →
How long does implementation take?
A standard mid-market implementation goes live in 12–20 weeks: around 10–14 weeks for distribution and 16–24 weeks for manufacturing. Our Unifii360 templates typically save about 20%.
One system for every part of the business — connected to the apps you already use
Financial management
GST & BAS
Sales & invoicing
Purchasing
Inventory
Warehouse management
Manufacturing
Project & job costing
Service management
Fixed assets
Multi-company consolidation
Cash flow forecasting
Copilot & AI agents
Microsoft 365
Outlook
Excel
Teams
Power BI
Power Automate
Dynamics 365 Sales
Shopify
EDI
Tasklet Factory WMS
Continia
Netstock
Yaveon
Australian payroll apps
Microsoft Fabric
25+ yrs
Working with Navision, NAV and Business Central
12–20 weeks
Standard mid-market go-live
12+ yrs
Average Dynamics experience of our project teams
~20% faster
With our Unifii360 industry templates
Real problems we solve
Which Business Central situation are you in?
Whether you’re choosing an ERP, upgrading Navision or fixing a system that isn’t working, pick the situation closest to yours. You’ll see the problem, what it costs you, how we solve it and the result to expect.
1Select the situation that matches yours
Outgrowing Xero, MYOB or QuickBooks
Your accounting software was right for a smaller business. Now it’s holding you back.
Before
- Stock tracked in spreadsheets
- No job costing or margins by job
- Month-end takes a week
↓
With Business Central
- Live stock across every location
- Margins by customer, item and job
- Month-end closed in days
Challenge
Add-on apps, spreadsheets and manual journals fill the gaps your accounting package can’t — inventory, purchasing, job costing, multiple entities and approvals.
What it costs you
Double handling, stock errors, slow month-end and decisions made on numbers nobody fully trusts.
How we solve it
A fixed-price Business Central implementation: we map your processes, configure finance, sales, purchasing and inventory, migrate opening balances and master data from Xero or MYOB, train your team and support you through go-live.
Typical scope
Essentials licenceData migrationPower BIOutlook & ExcelUnifii360 template
The outcome
One system for the whole business — live in 12–20 weeks, at a price agreed before we start.
An implementation that went wrong
Over budget, behind schedule — or live, but nobody trusts the numbers.
Before
- Workarounds outside the system
- Open issues nobody owns
- Reports that don’t reconcile
↓
After a stabilisation
- A prioritised, costed fix list
- Processes users actually follow
- Numbers finance can sign off
Challenge
Scope crept, the senior consultant from the sales meeting disappeared, data was migrated badly or training was rushed — and now the business works around the ERP instead of in it.
What it costs you
A large investment that isn’t paying back, frustrated staff and real risk to inventory and financial reporting.
How we solve it
An independent review of your setup, data, customisations and processes, followed by a fixed-scope stabilisation plan. We fix what’s broken, reconcile the data, retrain users and only then add what’s missing.
Typical scope
Health checkData reconciliationProcess redesignRetrainingManaged services
The outcome
A Business Central system the business trusts — and a clear plan for what comes next.
Systems that don’t talk to each other
Orders, stock and invoices retyped between your webstore, EDI, warehouse and finance.
Before
- Online orders keyed in by hand
- Stock levels out of sync
- EDI orders printed and re-entered
↓
With Business Central
- Shopify orders flow in automatically
- One stock figure across every channel
- EDI documents processed in the ERP
Challenge
Your Shopify store, retailer EDI, warehouse system, CRM and finance each hold part of the picture — and people move data between them.
What it costs you
Overselling, late orders, retailer chargebacks and staff time spent copying data instead of serving customers.
How we solve it
We use Business Central’s standard connectors first — such as the Shopify connector and Microsoft 365 — then build reliable AL and API integrations for EDI, WMS, CRM, 3PL and freight, with monitoring and error alerts.
Typical scope
Shopify connectorEDITasklet WMSDynamics 365 SalesBusiness Central APIs
The outcome
Orders entered once, stock you can trust in every channel and fewer retailer penalties.
Stock and warehouse you can’t trust
Stale stock counts, paper picking and no idea what’s on the truck.
Before
- Paper pick slips
- Stocktakes that never match
- Wrong item, wrong customer
↓
With Business Central + Tasklet
- Barcode scanning on mobile devices
- Bin-level stock in real time
- Faster, accurate picking and dispatch
Challenge
Warehouse staff work from paper, receipts are entered late and stock figures are only right straight after a stocktake.
What it costs you
Lost sales, excess safety stock, mis-picks, returns and customers who stop trusting your delivery dates.
How we solve it
We set up Business Central locations, bins and warehouse processes, then add Tasklet Factory mobile warehouse management — Eagle360 is the Australian partner for Tasklet Factory — for scanning receipts, put-aways, picks, transfers and counts.
Typical scope
Locations & binsTasklet mobile WMSBarcode labelsLot & serial trackingNetstock
The outcome
Stock figures you can quote to customers — and a warehouse that ships faster with fewer errors.
Manufacturing without real control
Costs, capacity and traceability managed outside the ERP.
Before
- Recipes and BOMs in spreadsheets
- Purchasing by gut feel
- Recalls traced by hand
↓
With Business Central Premium
- Production BOMs and routings
- MRP suggests what to make and buy
- Batch traceability in minutes
Challenge
Production is planned on whiteboards, actual costs are unknown until month-end and batch traceability depends on paper records.
What it costs you
Stock-outs of key materials, excess stock of others, margins you can’t see and real exposure in a product recall or audit.
How we solve it
Business Central Premium manufacturing — production BOMs, routings, MRP, capacity and shop-floor reporting — with batch and lot tracking. For food, chemicals and other process manufacturers, we add process-manufacturing apps such as Yaveon.
Typical scope
Premium licenceBOMs & routingsMRPBatch traceabilityYaveon
The outcome
Planned production, known costs per batch and traceability you can prove.
You can’t see the numbers you need
Reports built by hand in Excel — and out of date when they arrive.
Before
- Spreadsheets exported every week
- Different numbers in every meeting
- Consolidation done manually
↓
With Business Central + Power BI
- Live dashboards for every role
- One set of numbers
- AU and NZ entities consolidated
Challenge
Management reports, margins, cash flow and KPIs are compiled by hand from several systems, and consolidation across companies takes days.
What it costs you
Slow decisions, hours of finance time each month and errors that reach the board pack.
How we solve it
We design a chart of accounts and dimensions that answer your real questions, set up multi-company consolidation, and connect Business Central to Power BI and Excel so every role sees live numbers.
Typical scope
DimensionsConsolidationPower BIExcel reportingMicrosoft Fabric
The outcome
A faster month-end and decisions made on numbers everyone trusts.
Too much manual admin
Invoices keyed in, emails turned into orders by hand, approvals chased by phone.
Before
- Supplier invoices typed in
- Customer emails re-keyed as orders
- Approvals lost in inboxes
↓
With Copilot & automation
- Invoices captured and drafted
- Quotes drafted from emails
- Approval workflows with reminders
Challenge
Skilled people spend hours on data entry, matching and chasing — work a modern ERP can do for them.
What it costs you
Slower order processing, late supplier payments, errors and a team too busy to improve anything.
How we solve it
We switch on the Copilot and agent features that suit your business — such as the Sales Order Agent, Payables Agent and Copilot bank reconciliation — and add document capture (Continia), approval workflows and Power Automate, always with a person reviewing before anything is posted.
Typical scope
CopilotAI agentsContiniaApproval workflowsPower Automate
The outcome
Less keying, faster processing and a team that spends its time on customers and suppliers.
A partner that doesn’t respond
Tickets sit for weeks and every change becomes a new project.
Before
- Slow or no replies
- A different consultant every time
- Updates postponed for years
↓
With Eagle360
- Named senior consultants
- Local teams in Sydney and Melbourne
- Updates planned and tested
Challenge
Your Business Central or NAV partner is slow to respond, has lost the people who knew your system, or keeps postponing updates.
What it costs you
Users stuck on problems, missed improvements and a system drifting further from the current version.
How we solve it
Switching partners is simpler than most people think. We review your system and documentation, take over as your partner of record, and provide managed services: functional and technical support, enhancements, Microsoft update testing and user training for Australian and New Zealand customers.
Typical scope
System reviewPartner of recordManaged servicesUpdate testingTraining
The outcome
A responsive, senior team that knows your system — and a Business Central that keeps improving.
Ask anything
Your Business Central question — answered in seconds
Type your question or requirement in your own words, or pick a popular one. You’ll see a straight answer and how we’d solve it. Navision upgrades, licensing, GST, Shopify, warehouse, manufacturing, Copilot — it’s all here.
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No exact match for your search — ask a senior consultant instead. We’ve answered most Business Central and Navision questions since 1999. Ask your question →
Navision & NAV upgrades
Convert C/AL customisations to AL extensions
We review every modification. Most are replaced by standard Business Central features or AppSource apps; the rest are rebuilt as AL extensions, so future Microsoft updates no longer break your system.
AL · VS Code · AppSource
Navision & NAV upgrades
Move Business Central on-premises to the cloud
Microsoft’s cloud migration tool moves data from supported on-premises versions to Business Central online. We prepare your extensions, test the migration on a copy and plan a short, safe cutover.
Cloud migration tool · per-tenant extensions
Navision & NAV upgrades
Upgrade an older Business Central version
Business Central 14 and later on-premises versions need to follow Microsoft’s supported upgrade path to reach the current version. We plan each step and test your extensions on the way.
Upgrade path · extension testing
Implementation & licensing
How much does Business Central cost in Australia?
Microsoft’s Australian list prices are AU$119.70 per user per month for Essentials, AU$164.60 for Premium and AU$12.00 for Team Members (ex GST, paid yearly). Implementation is quoted at a fixed price after discovery — from about AU$80,000 for a mid-market project.
Licensing advice · fixed-price proposal
Implementation & licensing
Move from Xero, MYOB or QuickBooks to Business Central
We migrate customers, suppliers, items, the chart of accounts and opening balances, map your processes into Business Central and train your team — usually in a 12–20 week fixed-price project.
Data migration · Unifii360 templates
Implementation & licensing
Replace spreadsheets and disconnected tools with an ERP
We document how you work today, design the processes in Business Central and retire the spreadsheets one by one — keeping Excel for what it’s good at, connected live to the ERP.
Process mapping · Excel add-in
Implementation & licensing
Get a fixed-price Business Central implementation
A 1–2 week discovery maps your requirements and gaps. You then receive a fixed-price proposal, so the budget is the budget. Time-and-materials applies only to later enhancements and managed services.
Discovery · fixed-price proposal
Implementation & licensing
How long does a Business Central implementation take?
A standard mid-market project goes live in 12–20 weeks — around 10–14 weeks for distribution and 16–24 weeks for manufacturing. Our Unifii360 templates typically cut timelines by about 20%.
Project plan · Unifii360
Implementation & licensing
Migrate data from our old ERP into Business Central
We extract, clean and map masters, open balances and the history you need, then rehearse the migration before cutover — so go-live day holds no surprises.
Configuration packages · APIs · reconciliation
Implementation & licensing
Is Business Central too big for a small business?
Not usually. Businesses with as few as 10–20 users run Business Central well, and you can start with a lean scope and add modules as you grow. We focus on companies of 20–500 staff, and we’ll tell you honestly if a lighter system suits you better.
Right-sized scope · phased rollout
Implementation & licensing
See a Business Central demo
Book a demo built around your processes, not a generic script. We show the screens your team would use every day — from quote to cash and purchase to pay.
Tailored demo · free trial guidance
Finance, reporting & AI
GST and BAS reporting in Business Central
The Australian version of Business Central handles GST on sales and purchases and helps you prepare BAS figures, using your ABN and GST settings. We set up tax codes and test the BAS report against your current figures.
Australian localisation · GST · BAS
Finance, reporting & AI
Australian payroll and Single Touch Payroll
Business Central doesn’t include Australian payroll. Most businesses run an STP-compliant payroll system and post the payroll journals into Business Central automatically — we set up and test that integration.
Payroll integration · STP
Finance, reporting & AI
Run several companies, including New Zealand
Business Central supports multiple companies, intercompany transactions, multiple currencies and consolidation — so an AU and NZ group can report as one without spreadsheets.
Intercompany · consolidation · multi-currency
Finance, reporting & AI
Close month-end faster
Automated bank reconciliation, recurring journals, accruals, dimension-based reporting and approval workflows remove days from the close. Copilot can suggest bank matches for review.
Bank rec · Copilot · workflows
Finance, reporting & AI
Power BI dashboards from Business Central
Business Central includes Power BI apps, and we build custom dashboards for finance, sales, inventory and operations — refreshed automatically and secured by role.
Power BI · Microsoft Fabric · Excel
Finance, reporting & AI
Use Copilot and AI agents in Business Central
Copilot is built into Business Central — from bank reconciliation suggestions and item descriptions to chat and analysis. Agents such as the Sales Order Agent and Payables Agent take on routine tasks, with a person reviewing the results.
Copilot · Sales Order Agent · Payables Agent
Finance, reporting & AI
Automate supplier invoice processing
Invoices arriving by email are read, matched to purchase orders and routed for approval — using Continia document capture or Microsoft’s Payables Agent — instead of being keyed in.
Continia · Payables Agent · approvals
Finance, reporting & AI
Forecast cash flow and chase overdue invoices
Cash flow forecasts built from your receivables, payables and orders, plus reminders and collection workflows that bring overdue balances down.
Cash flow forecast · reminders
Inventory, warehouse & manufacturing
See real-time stock across multiple warehouses
Locations, transfers, item tracking and availability views give every team one stock figure — across warehouses, vans and consignment.
Locations · transfers · availability
Inventory, warehouse & manufacturing
Mobile barcode scanning in the warehouse
Tasklet Factory mobile WMS runs on handheld scanners and phones for receiving, put-away, picking, transfers and stocktakes — writing straight into Business Central. Eagle360 is Tasklet Factory’s Australian partner.
Tasklet Factory · Zebra · barcodes
Inventory, warehouse & manufacturing
Lot, batch and serial number traceability
Item tracking records lots, batches, serial numbers and expiry dates from receipt to sale, so you can trace a recall in minutes.
Item tracking · expiry · recall
Inventory, warehouse & manufacturing
Manufacturing BOMs, routings and MRP
Business Central Premium includes production BOMs, routings, work centres, MRP and capacity planning, plus output and consumption recording on the shop floor.
Premium · MRP · shop-floor data
Inventory, warehouse & manufacturing
Process manufacturing for food, beverage and chemicals
For recipe-based production we add process-manufacturing capabilities such as Yaveon — formulas, quality control and batch management on top of Business Central.
Yaveon · quality · batches
Inventory, warehouse & manufacturing
Demand planning and inventory optimisation
Netstock connects to Business Central to forecast demand and recommend order quantities, cutting excess stock while protecting service levels.
Netstock · replenishment
Inventory, warehouse & manufacturing
Job costing, progress billing and retention for construction
Business Central projects track budgets, committed costs and actuals by job, with progress claims and retention for subcontractors in fit-out, mechanical and electrical.
Projects · WIP · progress claims
Inventory, warehouse & manufacturing
Project accounting for professional services
Projects, resources, timesheets, WIP and revenue recognition give consulting, engineering and agency businesses real margins by project.
Projects · resources · WIP
Integrations & apps
Connect Shopify to Business Central
Business Central includes a Shopify connector for products, prices, stock, customers and orders. We configure it, extend it where needed and add B2B and multi-store scenarios.
Shopify connector · B2B
Integrations & apps
EDI with retailers and distributors
Purchase orders, ASNs and invoices exchanged electronically with your trading partners and processed inside Business Central — no more re-keying or chargebacks for errors.
EDI · ASN · retailer compliance
Integrations & apps
Integrate CRM with Business Central
Dynamics 365 Sales integrates natively with Business Central for accounts, items, prices and orders. We also connect other CRMs through APIs.
Dynamics 365 Sales · Dataverse · APIs
Integrations & apps
Connect a 3PL, WMS or freight carrier
Integrations send orders to your 3PL or warehouse system, bring back dispatch confirmations and print carrier labels from Business Central.
APIs · Azure Functions · labels
Integrations & apps
Business Central APIs and custom integrations
Business Central exposes standard REST APIs and webhooks. We build monitored, documented integrations to any system with an API, file or database.
REST APIs · webhooks · Azure
Integrations & apps
Work in Outlook, Teams and Excel
Create quotes from Outlook, share records in Teams and edit lists in Excel — Business Central is built into the Microsoft 365 apps your team already uses.
Microsoft 365 · Outlook add-in · Teams
Integrations & apps
Build a custom app or extension
Our AL developers build extensions and custom apps — from a single page to a full industry solution — following Microsoft’s guidelines so they survive every update.
AL · VS Code · AppSource
Integrations & apps
Bring in Amazon, marketplace and POS sales
Orders and settlements from Amazon, marketplaces and point-of-sale systems flow into Business Central automatically, with stock updated in every channel.
Marketplace · POS · integration
Support & partner
Change our Business Central partner
We review your system and documentation, become your partner of record and take over support — without disrupting your users. Most handovers take a few weeks.
Partner of record · handover
Support & partner
Business Central support in Australia
Managed services from Sydney and Melbourne: functional and technical support, enhancements, Microsoft update testing and training for Australian and New Zealand customers.
Managed services · named consultants
Support & partner
Rescue a failed or stalled implementation
An independent review, then a fixed-scope stabilisation plan: we fix configuration and data, retrain users and get the project back on track.
Health check · stabilisation
Support & partner
Business Central training for our team
Role-based training for finance, sales, purchasing and warehouse users, plus train-the-trainer sessions and quick-reference guides in your processes.
Role-based training · guides
Support & partner
Independent Business Central health check
A review of setup, security, data quality, customisations and performance, with a prioritised list of improvements.
Health check · optimisation
Support & partner
Keep up with Microsoft’s twice-yearly updates
Business Central online gets major updates twice a year. We test them in a sandbox against your extensions and processes before they reach your users.
Sandbox testing · release waves
Still have a question?
Every business is different. Ask a senior Business Central consultant and get a straight answer — free, with no obligation.
What Business Central does
One system that runs the whole business
Finance, sales, stock, warehouse, projects, service and manufacturing — in one Microsoft cloud ERP. Hover over an area to see what it solves.
Finance
Sales & supply chain
Operations
Productivity & AI
Platform & apps
Finance
Financial management
Solves: a slow, spreadsheet-heavy month-end
General ledger, dimensions, receivables, payables, bank reconciliation, fixed assets, budgets and cash flow forecasting.
Finance
Australian GST & BAS
Solves: tax figures rebuilt by hand each quarter
The Australian version handles GST on sales and purchases and helps prepare BAS figures — with payroll integrated from an STP-compliant system.
Finance
Multi-company & consolidation
Solves: group reporting in spreadsheets
Several companies, intercompany transactions, multiple currencies and consolidation — ideal for Australia and New Zealand groups.
Sales & supply chain
Sales & customer management
Solves: quotes and orders scattered across inboxes
Quotes, orders, pricing, discounts, invoicing, returns and credit management — created from Outlook and visible to the whole team.
Sales & supply chain
Purchasing & suppliers
Solves: buying too much — or too late
Requisitions, purchase orders, approvals, receipts, landed costs and supplier invoices matched to orders.
Sales & supply chain
Inventory & item tracking
Solves: stock figures nobody trusts
Multiple locations, transfers, variants, units of measure, lot, batch and serial tracking, expiry dates and replenishment planning.
Sales & supply chain
Shopify & e-commerce
Solves: online orders keyed in by hand
The built-in Shopify connector syncs products, prices, stock, customers and orders — plus EDI and marketplace integrations for every other channel.
Operations
Warehouse management
Solves: paper picking and mis-picks
Bins, receipts, put-aways, picks and shipments — with Tasklet Factory mobile scanning on handheld devices.
Operations
Projects & job costing
Solves: not knowing which jobs make money
Project budgets, resources, timesheets, WIP, progress billing and retention for services and construction businesses.
Productivity & AI
Copilot & AI agents
Solves: hours lost to data entry
Copilot suggestions, chat and analysis, plus agents that draft sales quotes from emails and process supplier invoices — always reviewed by a person.
Productivity & AI
Microsoft 365, Power BI & mobile
Solves: switching between ten different apps
Work in Outlook, Excel and Teams, see Power BI dashboards and use the Business Central mobile apps on phone and tablet.
Platform & apps
Apps & AL extensions
Solves: customisations that break every upgrade
Thousands of AppSource apps, plus custom AL extensions built to Microsoft’s guidelines so they survive every update.
Platform & apps
Cloud, security & updates
Solves: servers, backups and old versions
Microsoft hosts, secures and backs up Business Central online, with two major updates a year — or run it on-premises if you must.
Not sure Business Central is the right fit?
Get an honest ERP fit assessment
We implement both Business Central and MYOB Acumatica, so we have no reason to push one. A senior consultant will review your processes and tell you which fits — or if your current system can do the job.
Copilot & AI agents
AI that does the routine work — you stay in control
Business Central has Microsoft Copilot built in. AI agents can turn customer emails into sales quotes, read supplier invoices and match bank lines — then wait for a person to review. We switch on what suits your business and set the guardrails.
Illustration with sample data. Copilot and agent features roll out by version and region, and some start in preview — we’ll confirm what’s available for your Business Central.
Business Central pricing in Australia
What does Business Central cost? Estimate it in 10 seconds
Business Central is licensed per user, per month. Most staff who post transactions need a full licence; people who mainly view, approve or enter time can use a Team Members licence. Move the sliders to estimate your Microsoft licence cost.
Essentials
AU$119.70per user / month
Finance, sales, purchasing, inventory, warehousing, projects, multi-company, Copilot and Microsoft 365 integration. Right for most distributors, wholesalers and service businesses.
Premium
AU$164.60per user / month
Everything in Essentials plus manufacturing (production orders, BOMs, routings, MRP, capacity) and service management. All full users in an environment must be on the same plan.
Team Members
AU$12.00per user / month
For staff who mainly read data, approve workflows, enter time or expenses and update selected records — not for posting orders or journals.
Microsoft Australia list prices, ex GST, paid yearly, checked October 2026. Device licences for shared terminals and a free External Accountant licence are also available. Prices can change — we confirm current pricing in your proposal.
Licence cost estimator
Choose a plan and the number of users.
Microsoft licences only. Implementation, apps (such as WMS or document capture) and support are quoted separately. Indicative estimate, not a quote.
What affects the cost of a Business Central implementation?
Scope & modules
Finance only, or finance plus inventory, warehouse, projects or manufacturing.
Number of companies
Each extra entity, currency or consolidation adds setup and testing.
Data migration
How many systems, how clean the data is and how much history you need.
Integrations
Shopify, EDI, WMS, CRM, payroll, 3PL or freight — and how real-time they must be.
Customisation
Most needs are met by standard features or apps; custom AL development adds cost.
Training & change
The number of users, sites and roles to train and support through go-live.
Fixed-price implementations from about AU$80,000.
Typical mid-market projects range from AU$80,000 to AU$250,000 depending on scope. After a 1–2 week discovery, you get a fixed price — so the budget is the budget.
Honest comparison
Business Central vs MYOB Acumatica, NetSuite and Xero — which fits you?
We implement both Business Central and MYOB Acumatica, so we can be straight with you. We usually recommend Acumatica for heavy native manufacturing, and Business Central for distribution, services and businesses that run on Microsoft 365. Year-one ranges are indicative and include licences and implementation.
Comparing ERPs or partner quotes?
Get a free second opinion
Send us the proposal you’ve received or the shortlist you’re weighing up. We’ll check the scope, licences and price, and tell you what’s missing — no strings attached.
Industries
Business Central, set up for your industry
Our Unifii360 templates start you with configurations proven in your industry, so we don’t rebuild the basics from scratch — typically saving about 20% of the timeline.
Manufacturing
Paint · food · industrial · apparel
Plan production, control material costs and trace every batch. Business Central Premium brings BOMs, routings, MRP and shop-floor data together with finance and inventory.
Typical go-live: 16–24 weeks
Distribution & wholesale
Pharma · food service · B2B · retail
One stock figure across every warehouse and channel, with mobile scanning, EDI with your trading partners and Shopify orders flowing straight in.
Typical go-live: 10–14 weeks
Professional services
Engineering · consulting · agencies
See margin by project, client and consultant. Projects, resources, timesheets, WIP and revenue recognition replace the spreadsheets between your PSA and finance.
Typical go-live: 12–20 weeks
Construction subcontractors
Fit-out · mechanical · electrical
Job costing that shows committed and actual costs as they happen, plus progress claims and retention — without exporting everything to Excel.
Typical go-live: 12–20 weeks
20–500 staffAU$10M–$500M revenueAustralia & New ZealandCloud, on-premises or hybrid
How we implement Business Central
A four-step method that gets you live — on budget
New implementation, NAV upgrade or rescue, you know the plan, the price and who’s doing the work before we start.
01
Assess
A 1–2 week discovery: process mapping, requirements and a fit-gap analysis against standard Business Central.
You get
A fixed-price proposal.
02
Design
Functional, technical, integration and data migration design — agreed with your team before configuration starts.
You get
A solution design you’ve signed off.
03
Implement
Configuration, AL development, integrations, rehearsed data migration, user acceptance testing, training and cutover.
You get
A tested system and a trained team.
04
Optimise
Four weeks of hypercare after go-live, then managed services, update testing and continuous improvement.
You get
Support from the people who built it.
Lower risk by design
How we keep your ERP project from becoming a horror story
Most ERP projects fail for the same few reasons. We’ve built our method around preventing each one.
Risk
Scope creep and budget blowouts
Low riskRisk with our methodHigh risk
How we prevent it: the fixed price is set only after a structured discovery, and any change is agreed in writing before work starts.
Risk
Bait-and-switch staffing
Low riskRisk with our methodHigh risk
How we prevent it: the senior consultant who runs your discovery delivers your project. Our teams average 12+ years in Dynamics.
Risk
Data migration failures
Low riskRisk with our methodHigh risk
How we prevent it: migration is designed, rehearsed and reconciled before cutover, then supported by four weeks of hypercare.
Risk
Users who don’t adopt the system
Low riskRisk with our methodHigh risk
How we prevent it: role-based training in your own processes, internal champions and quick-reference guides for every team.
Risk
Customisations that break updates
Low riskRisk with our methodHigh risk
How we prevent it: standard features first, proven apps second, and AL extensions built to Microsoft’s rules — with every update tested in a sandbox.
Risk
Integrations that fail silently
Low riskRisk with our methodHigh risk
How we prevent it: every integration has logging, automatic retries and alerts, so problems are fixed before customers notice.
Already mid-project — or live and unhappy?
Get an independent Business Central health check
We review your setup, data, customisations and partner plan, then give you a prioritised list of what to fix.
Why Eagle360
Business Central done by people who’ve done Dynamics since Navision
Choosing the partner matters as much as choosing the ERP. Here’s what you get with Eagle360 — a Microsoft partner delivering fixed-price implementations since 1999.
Platform heritage
Our founders have worked with Navision and Dynamics since 1999, across several countries and every major version.
For you: upgrades and edge cases we’ve already solved.
Industry templates
Unifii360 accelerators with pre-built configurations for manufacturing, distribution, services and construction.
For you: about 20% off the timeline.
Senior people, start to finish
The consultants you meet stay from kick-off to go-live. Our project teams average 12+ years in Dynamics.
For you: no bait-and-switch, no re-explaining.
ISV partnerships
The Australian partner for Tasklet Factory, with production work alongside Continia, Netstock, Yaveon, Shopify and EDI providers.
For you: proven apps, not risky custom code.
Partner ecosystem
Proven apps around your ERP — not risky custom code
Business Central sits at the centre of the Microsoft platform. We extend it with specialist apps we’ve deployed in production, and build custom AL only where it adds real value.
- Microsoft — Business Central, Microsoft 365, Power BI, Power Automate, Microsoft Fabric and Copilot.
- Tasklet Factory — mobile warehouse management on handheld scanners. Eagle360 is Tasklet Factory’s Australian partner.
- Continia — document capture, expense management and approval workflows.
- Netstock — demand forecasting and inventory optimisation.
- Yaveon — batch and process manufacturing for food, beverage and chemicals.
- Shopify & EDI — online store and retailer trading integrated with your ERP.
Trusted by Australian leaders
Results delivered across diverse industries
T
The Iconic
Fashion e-commerce
Eagle360’s implementation of Microsoft Dynamics 365 and Tasklet Factory optimised warehouse efficiency, vendor satisfaction, and employee productivity, positioning us as a leader in Australian online retail.
Challenge
High-volume online orders and warehouse throughput
Solution
Dynamics 365 + Tasklet Factory mobile warehouse
Outcome
Optimised warehouse efficiency, vendor satisfaction and productivity
M
Mitsubishi Heavy Industries Air-Conditioners Australia
HVAC distribution
Since 2016, Eagle360 has partnered with us to enhance business workflow and customer engagement — delivering engineering excellence through modern, integrated business systems.
Challenge
Growing workflows and customer engagement needs
Solution
Integrated Microsoft business systems, partnered since 2016
Outcome
Enhanced business workflow and customer engagement
B
Boardroom Limited
Corporate services
Eagle360 successfully upgraded us from NAV 2015 to Dynamics 365 Business Central, transforming our financial processes with cloud-based, scalable ERP and AI-driven features.
Challenge
Ageing Dynamics NAV 2015 system
Solution
Upgrade to cloud Dynamics 365 Business Central
Outcome
Transformed financial processes with scalable, AI-ready ERP
Ready for Business Central? Let’s map your path.
New implementation, Navision upgrade or a project that needs rescuing — talk to a senior consultant and get a clear plan and a fixed price.
What is Microsoft Dynamics 365 Business Central?
Business Central is Microsoft’s all-in-one ERP for small and mid-sized businesses. It manages finance, sales, purchasing, inventory, warehousing, projects, service and manufacturing in one system, runs in Microsoft’s cloud or on-premises, works inside Outlook, Excel and Teams, and includes Copilot. It is the successor to Microsoft Dynamics NAV (Navision).
Is Navision the same as Business Central?
They are the same product family. Microsoft bought Navision in 2002 and renamed it Microsoft Dynamics NAV; in 2018 NAV became Dynamics 365 Business Central. Many people still say “Navision” when they mean NAV or Business Central. NAV customers can upgrade to Business Central rather than switching to a different ERP.
What is the difference between Dynamics NAV and Business Central?
Business Central keeps NAV’s core concepts but is cloud-first. It uses a modern web client and mobile apps, AL extensions instead of C/AL code changes, monthly Microsoft updates with two major releases a year, and built-in Copilot, Power BI, Power Automate and Microsoft 365 integration. Because customisations are extensions, updates no longer require expensive re-upgrades.
Is Business Central cloud-based or on-premises?
Both. Business Central online is software-as-a-service hosted and updated by Microsoft. Business Central on-premises runs on your own or hosted servers. About 85% of our new implementations are online, and we support on-premises and hybrid setups where there is a good reason for them.
Who is Business Central for?
Business Central suits growing small and mid-sized businesses that have outgrown basic accounting software or need to replace an older ERP. We focus on companies with 20–500 staff and AU$10M–$500M revenue in manufacturing, distribution and wholesale, professional services and construction.
Does Business Central include CRM?
Business Central includes contacts, opportunities and basic sales tracking. For full CRM — pipelines, marketing and customer service — Dynamics 365 Sales integrates natively with Business Central for accounts, items, prices and orders.
Does Business Central have AI?
Yes. Microsoft Copilot is built into Business Central, with features such as bank reconciliation suggestions, item descriptions, chat and analysis assistance. AI agents such as the Sales Order Agent and Payables Agent handle routine tasks for a person to review. Availability varies by version and region, and we confirm what is available for your environment.
Can we keep using NAV after support ends?
Your system will keep running, but Microsoft stops releasing security updates, and regulatory changes are not guaranteed. Over time, compatibility with current Windows and SQL Server versions, modern integrations and people who know the old code all become harder to find.
Can we upgrade from NAV directly to Business Central online?
Not in one step. From NAV 2015–2018, the usual technical path goes through Business Central 14, converts C/AL customisations to AL extensions, upgrades to the current version and then uses Microsoft’s cloud migration tool to move online. Older versions such as NAV 2009 and 2013 are usually better served by a fresh implementation with data migration.
Should we upgrade NAV or reimplement Business Central?
A technical upgrade keeps your full history and suits systems with clean data and modest customisation. A reimplementation suits heavily customised systems, old versions or businesses whose processes have changed. We assess your version, data and modifications and compare both options with a fixed price before you decide.
What happens to our NAV customisations?
We review each one. Many are now standard Business Central features or available as AppSource apps. The rest are rebuilt as AL extensions that sit beside Microsoft’s code, so future updates no longer overwrite them. Customisations nobody uses are retired.
How long does a NAV to Business Central upgrade take?
It depends on your version, the number of customisations and integrations, and your data volume. Most NAV upgrades take a few months from assessment to go-live. After a short assessment we give you a timeline and a fixed price.
How much does Business Central cost per user in Australia?
Microsoft’s Australian list prices (ex GST, paid yearly, checked October 2026) are AU$119.70 per user per month for Essentials, AU$164.60 for Premium and AU$12.00 for Team Members. Device licences and a free External Accountant licence are also available. Prices can change, so we confirm current pricing in every proposal.
What is the difference between Business Central Essentials and Premium?
Essentials covers finance, sales, purchasing, inventory, warehousing, projects and multi-company. Premium adds manufacturing (production orders, BOMs, routings, MRP and capacity planning) and service management. All full users in an environment must be on the same plan, so one manufacturing or service requirement moves every full user to Premium.
What is a Team Members licence?
A low-cost licence for people who mainly read information, approve workflows, enter time or expenses and update selected records. Team Members cannot post sales orders or journals, so most finance, sales and operations staff need a full Essentials or Premium licence.
How much does a Business Central implementation cost?
Our implementations are fixed-price after a 1–2 week discovery, typically from about AU$80,000 to AU$250,000 depending on modules, companies, data migration, integrations and customisation. Microsoft licences are additional. Indicatively, year-one cost for 25 users including licences is around AU$140,000–AU$310,000.
Are there hidden costs with Business Central?
There shouldn’t be, but costs people forget include third-party apps (such as WMS, document capture or payroll), integrations, extra database storage beyond Microsoft’s included capacity, training and ongoing support. Our proposals list all of these up front.
How long does a Business Central implementation take?
A standard mid-market implementation goes live in 12–20 weeks: around 10–14 weeks for distribution and 16–24 weeks for manufacturing. Our Unifii360 industry templates typically shorten timelines by about 20%.
How does a fixed-price Business Central implementation work?
We run a structured 1–2 week discovery covering process mapping, requirements and a fit-gap analysis. You then receive a fixed-price proposal for the agreed scope, so the budget is the budget. Changes are agreed in writing before any work starts. Time-and-materials applies only to later enhancements and managed services.
Can we move from Xero, MYOB or QuickBooks to Business Central?
Yes. We migrate your chart of accounts, customers, suppliers, items and opening balances, map your processes into Business Central and train your team. Many businesses move at the start of a financial year or quarter for a clean cut-over.
What data do you migrate to Business Central?
Typically master data (customers, suppliers, items, the chart of accounts), open balances and open documents. History can come across in full, in summary or as a read-only archive — whatever your reporting and audit needs require. Every migration is rehearsed and reconciled before go-live.
What makes Eagle360 different from other Business Central partners?
Four things: platform heritage — our founders have worked with Navision and Dynamics since 1999; Unifii360 industry templates that cut about 20% off timelines; senior consultants who stay from kick-off to go-live, averaging 12+ years in Dynamics; and partnerships with Tasklet Factory (we are its Australian partner), Continia, Netstock, Yaveon, Shopify and EDI providers.
Do you provide Business Central training?
Yes. Role-based training for finance, sales, purchasing, warehouse and management users, using your own processes and data, plus train-the-trainer sessions and quick-reference guides.
Does Business Central handle Australian GST and BAS?
Yes. The Australian version of Business Central handles GST on sales and purchases and helps you prepare BAS figures. We set up your tax codes and posting groups and test BAS figures against your current system before go-live.
Does Business Central include Australian payroll?
No. Business Central does not include Australian payroll. Most businesses run an STP-compliant Australian payroll system and post payroll journals into Business Central automatically. We set up and test that integration.
Do you support New Zealand companies?
Yes. We support Australian and New Zealand customers, including groups with entities in both countries, using Business Central’s multi-company, intercompany, multi-currency and consolidation features.
Do you have Business Central consultants in Sydney and Melbourne?
Yes. Our Sydney office is at Level 1, 345 Pacific Highway, North Sydney, and our Melbourne office is at Level 14, 1 Queens Road, Melbourne. We work on-site and remotely with customers across Australia and New Zealand.
Can we change our Business Central partner?
Yes, and it is simpler than most people expect. You nominate Eagle360 as your partner of record, we review your system and documentation, and we take over support without disrupting your users.
Do you offer Business Central support and managed services?
Yes. Our managed services include functional and technical support, enhancements, Microsoft update testing and user training for Australian and New Zealand customers, delivered by named senior consultants.
How do Microsoft updates work in Business Central online?
Microsoft releases two major updates a year plus smaller monthly updates. You can schedule when updates are applied, and we test them in a sandbox against your extensions and processes before they reach your users.
Can you rescue a Business Central implementation that has gone wrong?
Yes. We start with an independent review of your setup, data, customisations and processes, then agree a fixed-scope stabilisation plan: fix configuration and data, reconcile balances, retrain users and only then add missing features.
How do we get a quote for Business Central?
Book a free 45-minute discovery call with a senior consultant. For qualifying mid-market projects, the structured discovery is also free, and it ends with a fixed-price proposal.
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Talk to a Business Central expert
Whatever your Business Central or Navision challenge, let’s solve it together
Choosing an ERP, upgrading NAV, fixing an implementation or looking for a more responsive partner — book a free 45-minute call with a senior consultant in Sydney or Melbourne. You’ll leave with clear next steps.
- Senior consultant
- Dynamics since Navision
- Fixed-price proposal
Local time in each office