Category: Latest News
-
Data-driven product development
Product development drives business success. If you’re not always improving your business, then you risk falling behind your competitors. Still, it’s worth noting that when we say ‘product’ development, we don’t necessarily mean a physical product. It might be a new service to offer your customers. Or it might be something internal and not customer-facing…
-
Christmas retail outlook is strong: report
Australian retailers are looking forward to strong sales through the Christmas and holiday period, according to reports from the Australian Retailers Association (ARA) and Deloitte. “We know that shoppers are happy to be back, getting in and out of stores a lot quicker but spending more in-store,” said ARA CEO Paul Zahra. The ARA/Roy Morgan…
-
Catch the (Microsoft Dynamics 365) wave
Microsoft Dynamics 365 Business Central 2020 wave 2 is nearly here. So, what’s the big deal? Every year Microsoft releases two ‘waves’ of updates with new and updated functionality. For 2020, wave 2 promises a raft of functional and technical improvements; we can’t wait to start rolling them out. At a high level, the improvements…
-
Shopify and Business Central: a match made in retail heaven
As businesses around the world respond to the coronavirus pandemic, one thing is certain: a robust online presence is an absolute requirement. Customers have always enjoyed the convenience of transacting online, whether they were paying the bills or browsing for a new book, shirt or gadget. But now it is for many the only way…
-
Why your business needs RPA – robotic process automation
You might be surprised to learn that Eagle360 is a robotics company. In fact, we’ve been using software robots (or ‘bots’) for some time now to provide robotic process automation (RPA) to partners large and small. The Macquarie Dictionary defines a robot as “a mechanical self-controlling apparatus designed to carry out a specific task, which…
-
Office space? Yes please!
We’ve moved. It matters. Here’s why. We like building things here at Eagle360. Things that have value. Things that last. It’s not easy, and that’s why we’ve got one of the best Microsoft development teams in the country sharing ideas, insights and … office space. We can’t give away all the secrets to our success,…
-
Microsoft to offset historical carbon emissions
Technology isn’t just about making hardware and software. It’s about improving the world and how we can live in it. And while there’s little doubt that technology companies like Microsoft have revolutionised how we create, manage and consume information, it’s less clear how they have impacted the world we share. To that end, Microsoft has…
-
How to Get a Competitive Advantage Using CRM
Having the right product and price is not enough to satisfy the modern-day customer. Deep understanding of your customers’ relationship with your business and products is required to gain loyalty and provide them with the best service. This is where CRM plays a vital role. Customer relationship management (CRM) refers to whatever systems and processes…
-
Season’s greetings from Eagle360
We’d like to wish you and yours a Merry Christmas, Happy New Year and safe travels for the holiday season. It’s been an eventful 12 months here at Eagle360: in 2019 we’ve welcomed new customers, added new staff and skills to our local team, and opened our first office in the USA. Along the way…