Customer Relationship Management
Microsoft Dynamics 365 for Field Service
- Scheduling automation - makes it easy to get the right technician and resources to the job.
- Make technicians more effective - empower them with a complete view of the customer and job
- Mobile app experience out of the box - and customisable
- IoT integration - to ensure technicians are only dispatched when really needed.
- Customer engagement - self service portals, technician tracking, pro-active updates.
Microsoft Dynamics 365 for Marketing
- Analytics and intelligence to improve marketing Return On Investment.
- Sales and Marketing alignment - integration with Sales leads and other activities
- Lead nurturing with personalised experiences
- Generate leads across more channels
Microsoft Dynamics 365 for Talent
- Efficient onboarding
- Mange continuous learning and employee professional growth
- Centralisation of profiles
- Minimise compliance risk
- Performance assessments
ClickDimensions - Marketing Automation Solution
ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics 365 for Sales empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.