Customer relationship management (CRM) and enterprise resource planning (ERP) systems can improve your business operations dramatically. But the best results come when your CRM and ERP systems work together to optimise external relationships (CRM) and internal processes (ERP). CRM systems help you manage customer data. They start with the basics, such as contact details, job[…]
The COVID-19 pandemic has brought about many changes to the way we work and live. Some of these will remain even after the virus has been managed and its harms minimised. These include changes to work arrangements, supply chains and business operations. We have found that good ERP helps businesses adapt to COVID-19 across a[…]
If you’re an online business, then freight management is likely to be a big part of your operations. If you’re an online retailer, it’s a certainty. What, then, is the best way to work with your couriers to ensure timely deliveries, provide visibility into a shipment’s status and facilitate fast problem-solving if something goes wrong?[…]
As businesses around the world respond to the coronavirus pandemic, one thing is certain: a robust online presence is an absolute requirement. Customers have always enjoyed the convenience of transacting online, whether they were paying the bills or browsing for a new book, shirt or gadget. But now it is for many the only way[…]
A major set of new features is incoming for Dynamics 365 Business Central. These are due for release in October 2019, and include enhancements to the user interface and experience, application enhancements and application lifecycle management improvements. There is a very large list of features, and the following are those that we are most looking[…]
April 2019 sees the release of a significant update to Dynamics 365 Business Central. The enhancements cover improvements to the user interface and experience, new features, and changes to the platform itself. The web interface has evolved further – with improvements to keyboard-centric scenarios. This allows for faster data-entry and processing, and analysis. There has[…]
While not frequently reported on in the media, it is common to hear of cyber attacks on ERP Systems. Unfortunately this has remained a largely ignored part in the cyber-security space. Many businesses have suffered in the past 10 years and some forced into bankruptcy due to cyber-attacks. While some businesses continue to focus on[…]
Microsoft Dynamics NAV 2018 is a major release of the product, with a massive list of new features and enhancements. Here are some that we found notable: A dramatically improved web client The web client now even includes page customisation features, similar to those found in products such as Dynamics CRM. The product is now[…]
Bad news for the “NAV doomsday preppers”, who in the past few months have been looking forward to the end of Microsoft Dynamics NAV. I must confess there was a stressful period for Microsoft Dynamics NAV Partners around the world, with some losing Sales to competing products. I personally was not worried about this at[…]
Eagle360 Consulting is proud to be among the companies taking part in the rise of Microsoft Dynamics CRM. For many businesses running Microsoft Dynamics NAV and Dyanmics AX, the choice of Microsoft Dynamics CRM is a simple one. With the out of the box integration available between Dynamics 365 and Dynamics NAV, CRM implementations times[…]