Microsoft Dynamics 365 Business Central 2020 wave 2 is nearly here. So, what’s the big deal? Every year Microsoft releases two ‘waves’ of updates with new and updated functionality. For 2020, wave 2 promises a raft of functional and technical improvements; we can’t wait to start rolling them out. At a high level, the improvements[…]
As businesses around the world respond to the coronavirus pandemic, one thing is certain: a robust online presence is an absolute requirement. Customers have always enjoyed the convenience of transacting online, whether they were paying the bills or browsing for a new book, shirt or gadget. But now it is for many the only way[…]
You might be surprised to learn that Eagle360 is a robotics company. In fact, we’ve been using software robots (or ‘bots’) for some time now to provide robotic process automation (RPA) to partners large and small. The Macquarie Dictionary defines a robot as “a mechanical self-controlling apparatus designed to carry out a specific task, which[…]
We’ve moved. It matters. Here’s why. We like building things here at Eagle360. Things that have value. Things that last. It’s not easy, and that’s why we’ve got one of the best Microsoft development teams in the country sharing ideas, insights and … office space. We can’t give away all the secrets to our success,[…]
Technology isn’t just about making hardware and software. It’s about improving the world and how we can live in it. And while there’s little doubt that technology companies like Microsoft have revolutionised how we create, manage and consume information, it’s less clear how they have impacted the world we share. To that end, Microsoft has[…]
Having the right product and price is not enough to satisfy the modern-day customer. Deep understanding of your customers’ relationship with your business and products is required to gain loyalty and provide them with the best service. This is where CRM plays a vital role. Customer relationship management (CRM) refers to whatever systems and processes[…]
We’d like to wish you and yours a Merry Christmas, Happy New Year and safe travels for the holiday season. It’s been an eventful 12 months here at Eagle360: in 2019 we’ve welcomed new customers, added new staff and skills to our local team, and opened our first office in the USA. Along the way[…]
A major set of new features is incoming for Dynamics 365 Business Central. These are due for release in October 2019, and include enhancements to the user interface and experience, application enhancements and application lifecycle management improvements. There is a very large list of features, and the following are those that we are most looking[…]
April 2019 sees the release of a significant update to Dynamics 365 Business Central. The enhancements cover improvements to the user interface and experience, new features, and changes to the platform itself. The web interface has evolved further – with improvements to keyboard-centric scenarios. This allows for faster data-entry and processing, and analysis. There has[…]
Nucleus Research has released the results of a study analyzing the Return on Investment of Microsoft Dynamics 365 projects, using their standard ROI case study methodology. It was found that on average, for Dynamics 365 projects, $16.97 (USD) is returned for every dollar spent. This is significantly higher than the average for ERP and CRM[…]