MS Dynamics 365

Boost your business with Dynamics 365 BC 2021 Wave 1

Here at Eagle360, we make no bones that we think Microsoft Dynamics 365 Business Central is the best business application solution for most businesses. And with the latest release – 2021 wave 1 – now live, we’re pretty excited about the new capabilities that Microsoft has added. These include administration, banking and payments, collaboration, modern[…]

CRM and ERP

Combine CRM and ERP to boost your business

Customer relationship management (CRM) and enterprise resource planning (ERP) systems can improve your business operations dramatically. But the best results come when your CRM and ERP systems work together to optimise external relationships (CRM) and internal processes (ERP). CRM systems help you manage customer data. They start with the basics, such as contact details, job[…]

Freight management and ERP: A match made in heaven

If you’re an online business, then freight management is likely to be a big part of your operations. If you’re an online retailer, it’s a certainty. What, then, is the best way to work with your couriers to ensure timely deliveries, provide visibility into a shipment’s status and facilitate fast problem-solving if something goes wrong?[…]

Data-driven product development

Product development drives business success. If you’re not always improving your business, then you risk falling behind your competitors. Still, it’s worth noting that when we say ‘product’ development, we don’t necessarily mean a physical product. It might be a new service to offer your customers. Or it might be something internal and not customer-facing[…]

Image of Christmas snowflake uploading

Christmas retail outlook is strong: report

Australian retailers are looking forward to strong sales through the Christmas and holiday period, according to reports from the Australian Retailers Association (ARA) and Deloitte. “We know that shoppers are happy to be back, getting in and out of stores a lot quicker but spending more in-store,” said ARA CEO Paul Zahra. The ARA/Roy Morgan[…]

Online shopping

Shopify and Business Central: a match made in retail heaven

As businesses around the world respond to the coronavirus pandemic, one thing is certain: a robust online presence is an absolute requirement. Customers have always enjoyed the convenience of transacting online, whether they were paying the bills or browsing for a new book, shirt or gadget. But now it is for many the only way[…]

Robot

Why your business needs RPA – robotic process automation

You might be surprised to learn that Eagle360 is a robotics company. In fact, we’ve been using software robots (or ‘bots’) for some time now to provide robotic process automation (RPA) to partners large and small. The Macquarie Dictionary defines a robot as “a mechanical self-controlling apparatus designed to carry out a specific task, which[…]