Microsoft Dynamics CRM 2016 has been released! This next generation release highlights Microsoft’s commitment to the product. Dynamics CRM 2016 Online together with Office 365 and Power BI brings a sales productivity solution that is unmatched in the industry. Managing customer relationships does not get easier and allows users to get up-to-date information no matter where they[…]
After the launch of Dynamics NAV 2016, Microsoft has announced a Dynamics NAV cloud-hosted, managed service offering for partners. This gives partners that capability to provide a multi-tenant Software-as-a-Service solution running on Microsoft Azure. Some of the highlights of the offering from Microsoft include: Streamlined administration Simplified operations All the benefits of Microsoft Azure And[…]
Microsoft have announced the release of Dynamics NAV 2016 at the 2015 Partner Conference. The new features include tigher integration to Microsoft CRM, out of the box integrated Power BI and a “cloud” ready integrated suite (With Azure and Office 365). We believe this is a great step towards having a single unified product to support[…]
People are increasingly using Web portals to check the status of their orders, get a copy of their statement, or find help for a product. From recent experiece, logging in to a web portal is more preferrable to login to the web than to pick up the telephone, wait in a call queue, and try[…]
Although it may appear as an unnecessary investment, integrating Dynamics CRM with the business communication system increases productivity and efficiency of team members. Take for example your customer service team. When a call comes in, the related customer account record that matches the caller ID is automatically opened and presented. All the important customer information[…]
Lexmark have revealed that their Invoice Capture Service is now available and integrated to Microsoft Dynamics NAV2016. If your business is looking to move to a new ERP System, or thinking of upgrading your current Dynamics NAV the effecient Accounts Payables processing aided by the Lexmark ICS and the full integration to Office365, Power BI[…]
With the announcement of the general availability of Microsoft Dynamincs NAV 2016, there is a lot of anticipation for the native integration with Dynamics CRM Online that was revealed at the 2015 Microsoft Worldwide Partner Conference (WPC) in Orlando. With this native integration, the data synchonisation process between Dynamics NAV and Dynamics CRM could[…]
1. No capital expenses Given that businesses always keep a close eye on spending, it’s never easy to have new IT hardware purchases approved. Moving to the cloud can eliminate bureaucracy. Financial managers need to budget asset purchases and these typically pass through a few people to get approved. Cloud services are a utility and[…]
With the launch of Dynamics NAV 2016, Microsoft has made it more compelling for NAV users to make the move to NAV 2016. 1. Native integration with CRM Online It is looking bright for the management of customer engagements as NAV 2016 will be natively integrated with CRM. This means less work on integration work[…]
It had always been difficult for both customers and solution providers to manage customizations that have been implemented to make Dynamics NAV fit better into an organization’s business. Keeping up to date with and upgrading to the most current version of Dynamics NAV becomes an issue, for example. Testing and ensuring customisations work as intended[…]