January 4, 2016

Customer Relationship Management

Eagle360 Consulting offer Customer Relationship Management (CRM) solutions based on the Microsoft Dynamics CRM platform.   We are proud to be official Microsoft partners, and our consultants and developers are certified on the latest version of the software.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a leading customer relationship management (CRM) solution used by thousands of companies globally.
The solution helps you manage your business connections and increase sales productivity and marketing effectiveness by supporting business processes ensuring customer satisfaction and loyalty.  It can assist in reducing costs and increasing profitability via sales force automation, customer service,  and marketing automation.

Hosted in the cloud or on-premise, our solutions are built for your business needs.   Eagle360 Consulting’s dedicated team of experienced professionals (certified by Microsoft and continuingly delivering quality solutions in various industries) will drive the implementation from collecting business requirements through to the final delivery and support.

Microsoft Dynamics CRM features:

  • Outlook integration for email tracking.
  • Server side email tracking.
  • SharePoint integration out of the box.
  • Mobile/tablet application available for iOS and android out of the box.
  • Easily customised.
  • Simple user interface.

Marketing for Dynamics CRM

ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.

Web Portals for Dynamics CRM

Eagle360 Consulting has strong integration experience and offer cost-effective web-based solutions connected to CRM.   We offer the Adxstudio web solution, which allows us to very rapidly expose Dynamics CRM functionality to the web.