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Microsoft to infuse CRM with Social Intelligence

The recent acquisition of LinkedIn provides the potential for Microsoft to redefine social selling by combining the features of “Sales Navigator” in LinkedIn with Microsoft Dynamics. By integrating the two applications, Microsoft’s “Office Graph” may be combined with LinkedIn’s “Social Graph”, creating a huge range of possibilities and increased productivity for sales and marketing professionals. Further[…]

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Microsoft Flow Now Available

Microsoft has recently announced the general availability of “Flow”.  “Flow” allows for the creation  of workflows to automate tasks across applications and platforms – with support for many services provided out of the box, providing simple configuration.   There are more than 60 listed by Microsoft – and include Salesforce, DropBox, Dynamics365 and Jira.  On premise[…]

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